Frequently Asked Questions
Everything you need to know about your Khadims shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unused products in their original packaging. Please ensure the price tags and invoice are intact to process your request.
How do I find the right shoe size?
Each product page features a detailed 'Size Guide'. We recommend measuring your foot length in centimeters and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
Are your products covered under warranty?
Yes, Khadims provides a limited manufacturing warranty of 90 days from the date of purchase against any structural defects or manufacturing flaws.
How long does delivery usually take?
Standard delivery typically takes 3-5 business days for metro cities and 5-7 business days for other regions, depending on your location and logistics availability.